the location is absolutely stunning, with breathtaking views of a nearby lake. the room was spacious and comfortable, with a cozy sitting area and traditional Japanese decor. the service was exceptional, with friendly staff always ready to assist. the onsen was a definite highlight, especially relaxing in the evening. the half-board package offered delicious meals that exceeded my expectations.

The Wi-Fi reception was a bit unreliable at times.

The outdoor hot spring was really nice and relaxing after a long walk. The views from the room were stunning with a beautiful lake in the background. The food was good with the half-board package.

The Wi-Fi was not reliable and did not work well in our room. , the location was hard to get to with a 30-minute bus ride and a five-minute uphill walk.

I recently had the pleasure of staying at this luxury hotel and I must say, it was an exceptional experience. From the moment I arrived, the staff provided excellent service that made me feel welcome and well taken care of. The housekeeping was top-notch, ensuring that my room was always clean and comfortable. Additionally, the shuttle service provided by the hotel was a great convenience, allowing me to easily explore the area without any hassle. The free Wi-Fi in the rooms was also a major plus, as it allowed me to stay connected during my stay.

I would highly recommend this place to family and friends.

We had an exceptional experience at this hotel. The staff provided excellent service, always going above and beyond to ensure our comfort. The location was truly amazing, offering breathtaking views and a tranquil atmosphere. The hot spring facilities were top-notch and provided a relaxing and rejuvenating experience. Additionally, the food served, especially with the half-board package, was outstanding, leaving us thoroughly satisfied.

Nothing, all excellent.

Excellent service, excellent food, amazing location, amazing hot spring.

Could not be improved.

The hotel location was very convenient, near the city center and easily accessible with public transportation. the staff was friendly and welcoming, making us feel comfortable during check-in. We enjoyed the traditional Japanese room and the beautiful view from the window.

The room was quite noisy due to the windows rattling in the wind, which kept us awake most of the night. the Wi-Fi connection could have been better, as it was spotty and slow.